Evolutions in Learning Online

Freshtech Friday

Freshtech Friday

Freshtech Friday by Steve Guengerich

One of the most amazing “learning” tools I saw recently was on the The New York Times website.  I’m guessing it was a  sophisticated, customized application of Flash.  (If anyone knows precisely, please add a reply and let us all know.)  It was produced for the recent election, specifically for the Obama/McCain debates.

What you will see if you run it is a terrific combination of text, voice, search, video, color and packaging in an intuitively easy-to-use and information-packed frame.  One of the stunning aspects is the speed of the video, which must clearly be taking advantage of the new generation of video-to-the-browser technologies like that provided by our good friends at Veodia.

The NYT example is just another reminder to me of the revolution we are experiencing in the way we consume information and learn.  Just spend a few minutes (or hours!) on communities that have sprouted like Elliott Masie’s Learningtown which he threw up on Marc Andreessen’s Ning earlier this year.

On the software-side, the expensive, complicated ERP-like applications that were Learning (Content) Management Systems (L/CMSs) are going out the door and being replaced by on-demand applications, like those from Cornerstone OnDemand to light-weight applications like Digital Chalk.

And, there are all kinds of innovative productions, like the custom-developed simulations and games for learning produced by groups like Enspire to the conversational learning nuggets you can create with Jellyvision.  I recommend the Oracle/BEA conversation about Enterprise 2.0 on the examples page as especially relevant, if you are trying to get your parents or friends to understand what it is that you do these days.

Kids with an XO Computer

Kids with an XO Computer

And, in terms of learning devices, the range of innovation is just starting to get to market:  from the ipod Touch, to the Amazon Kindle, to the OLPC’s XO for kids.  In an age where the competitive primary race between Obama and H. Clinton, followed by the general election, were visible signs to millions that “anything is possible,” I can’t wait to see how primary, secondary, higher, and continuing education evolves.  Let us know what you think!

Facebook Made a Play for Twitter

With a slight pause in Austin tech news during this short holiday week, we’re taking a look at what’s going on nationally to find something interesting to write about. Namely, the revelation that Facebook and Twitter have been in talks since mid-October about Facebook acquiring Twitter for a reported $500M (in Facebook stock, of course). According to the New York Times, Facebook walked away because the pricetag was too high. Writer Saul Hansell called the company potentially important, even though it has no revenue (very similar to Facebook itself in it’s early years). CNET is reporting that Twitter is the one that nixed the deal. All of these reports point to Kara Swisher’s blog post from yesterday where she broke this story. She suggests that talks merely broke down, but it was definitely over the valuation of the deal.

Saving face, the folks are Twitter are saying it’s really to early to look at a deal yet, and things will change when they announce their revenue model in the first half of next year. Either way, with these details becoming public it’s a brilliant strategic move by Twitter because now anyone else who approaches them knows what the price range of a deal looks like. Or is it a strategic blunder? Any deal less than $500M in the future will be deemed inferior (discounts for the non-liquid nature of Facebook stock notwithstanding).

Pre Thanksgiving food for discussion, and don’t forget to checkout your favorite Facebook apps here.

Active Power Receives Two Multimillion Dollar Orders

Active Power LogoActive Power, inventor and manufacturer of the most energy-efficient critical power systems in the world, today announced two new orders from its OEM partner Caterpillar. The first is a follow on order for ten 900 kVA UPS (uninterruptible power supply) systems. These systems are scheduled for delivery in first quarter 2009. The second order is for six 900 kVA systems with delivery scheduled for later this year.

“We are pleased to see the continued market momentum our OEM partner is experiencing, which is evidenced by the selection of Caterpillar for these large system deployments,” said Jim Clishem, president and CEO, Active Power. “These two orders exemplify the confidence the market is placing in flywheel technology and its inherent benefits of energy and space efficiency, high reliability and environmental sustainability.”

Since its inception in 1992, Active Power has shipped more than 2,000 flywheels in systems with more than 50 million hours of runtime in the field. One of Active Power UPS system’s key differentiators is its ability to perform at efficiency levels up to 98 percent, resulting in lower energy consumption and a real bottom line impact to energy costs for data center operators.

Danny Hillis on the 4 Keys to Successful Innovation

Josh Dilworth

Guest blogger Josh Dilworth works for the public relations firm Porter Novelli, and is one of the most highly regarded PR minds among the Web 2.0 community.

At the University of Texas at Austin’s Ready To Commercialize conference last week, supercomputing and parallel computing legend Danny Hillis gave a most excellent talk about the key ingredients necessary for successful innovation.

It was an especially relevant topic for those in attendance, as the conference-going crowd was mostly comprised of entrepreneurs and technologists in search of willing sources of capital for spinning out (or more often, licensing) the university’s many breakthroughs in areas as diverse as search, microprocessor design, cleantech and nanotechnology.

Before we get to our notes, a bit more about Danny.

Hillis wears several hats, but primarily spends his time at Applied Minds, where he is founder and CTO. Applied Minds is itself a fascinating company, and one whose front door (a password protected telephone booth with a faux back door opening into what John Batelle has called “nerdvana“) is stuff of legend. Danny also co-founded, with a few of his Applied Minds cohorts, the Semantic Web startup Metaweb Technologies (makers of Freebase, more or less an intelligent, data-rich version of Wikipedia). Finally, he is co-Chairman of the Board of Directors (with Stewart Brand, Brian Eno, Esther Dyson and others) of the Long Now Foundation, a non-profit dedicated to fostering long-term thinking – as opposed to today’s deeply engrained “faster/cheaper” mentality.

Danny led off by remarking that the context of the talk reminded him of his very first speaking engagement, in 1975 at the National Computer Conference. At the time there were very initial signs of microprocessor adoption and market potential.

Danny’s public prediction, almost 35 years ago, was that soon there would be more microprocessors than people, a notion that drew waves of laughter. Audience members remarked to him afterwards: “Danny, what would you possibly do with them all?”

And as Hillis pointed out to the audience here in Austin, he frankly didn’t have an immediate answer for his critics. His point: the business of technology innovation is puzzling even to those in the middle of it, even if you can see the big trends.

The key problem, therefore, is determining: what are the key ingredients in terms of adoption? What’s the magic combo?

As Danny noted, patterns of innovation go way back to the time at which the U.S. was founded – and he suggested that America in fact has a unique way of causing innovations to happen (though that’s a topic for another blog post).

His example? The telegraph.

Morse’s first message, from the White House to the Capital, was a system that fundamentally and immediately transformed the world. And indeed, we’ve forgotten what a profound paradigm shift that was. The transmission of information without physical travel changed everything.

But as Danny pointed out, there’s a problem with the story as it is commonly told.

The truth is that people were very interested in building a telegraph as early as 100 years prior to Morse’s breakthrough. Even as many as 6 years prior, similar prototypes had been built in Russia, Europe, and the U.S. – all of which predated Morse. In fact, William Cooke and Charles Wheatstone even beat him to the punch with the very first commercial effort.

So what made him successful over his competitors, of which there were many?

Well, the “stuff” that Morse invented turned out not in fact to be the critical “stuff”. His secret was rather in the people around him. It’s one of the best entrepreneurial stories on file, in fact, so pay attention.

Morse was a painter and an entrepreneur. And he’d already gone bankrupt with a fire engine pump company. But he met the right people at the right time, at NYU, where he was also a professor.

Morse’s co-conspirators were his colleague Leonard Gale (who had a good sense of the telegraph market and the efforts to date), an engineer named Arthur Vail (with a genius technical mind) and his financier Francis Ornand Jonathan Smith (a Maine congressman and chairman of the Commerce Committee).

All three shared jointly in the Morse venture. But more importantly, as soon as they got together, the team immediately went about completely redesigning Morse’s work to-date. For example, there were now dots and dashes instead of Morse’s original curvy lines, corresponding to a significantly scaled-down vocabulary – a pragmatic “less is more” approach that resonates even today.

They also drew on academic community to help with this redesign process (the team first experimented with a research-grade underground system, for example).

And finally, they secured additional funding, in what was essentially the equivalent of DARPA money — $30K from the U.S. government.

Meanwhile lots of other people were developing telegraphs too. It was getting to be a crowded market.

And yet, the following four pieces of the puzzle in perfect combination resulted in the story that we all learned in elementary school and continues to be held up as an example of American ingenuity even today.

In Danny’s words, they are:

First, the entrepreneur(s) – an individual with a vision tied to how it affects the world, not the technology. This person (and we loved the way Danny put it) must have an “unreasonable sense of determination”, as well as the ability to attract. . .

The engineer(s) – a person with a laser focus on execution and details, and someone with a deep connection to science (and for this reason it’s no surprise that most big innovations come out of universities in some form or another).

Next you need funders – but importantly, these individuals must not just be a source of money. Successful innovations have a source of capital that is simultaneously a source of experience, advice and relationships “with the powers that be”. That is, you need the smart money.

As Danny pointed out, Thomas Edison is a brilliant example of how to pursue the smart money. The first installation of his light bulb prototype was in JP Morgan’s home, and the first street with electric lamps was Wall Street.

But there’s one last variable that is more important than them all. . .

The market. You have to get the timing right. In Morse’s case, among other things, the budding railroad business established right of way and allowed the company a ready-made place to run telegraph wire.

Or Danny put it, there is “a moment inflection at which the impossible suddenly becomes almost easy.”

But it’s not rocket science, you say, to figure out that these are the important elements to bring together in any startup. . .right?

Indeed, Hillis readily admitted, but very few ideas hit all of these points at the same time, and that’s the key take-away from his talk. In particular, Danny cited readiness for VC dollars (lack thereof, in fact) as the primary driver as to why today’s innovation system is so unpredictable, even unreliable.

There are very few places like Bell Labs or SRI that can support longer-term development, which is often needed in order to properly sync up the entrepreneurs, the engineers, the funding, and the market timing. Bootstrapping, too, is certainly a way to begin work and make progress until everything is properly aligned and you’re ready to pounce.

But Danny feels like the future of innovation mandates that we begin to see more companies and organizations that try to bridge the gap between the inception of an idea and that perfect moment at which the founders, the technology, the funding and the market collide. In his mind these are companies like Applied Minds and Intellectual Ventures (as well as universities like UT and government mechanisms like DARPA and In-Q-Tel) that place longer-term bets — and, when the time is right, facilitate the process of putting the necessary elements in place.

Thanks to the UT Office of Technology Commercialization for giving us a press pass to enjoy the programming, and hopefully soon we’ll be bringing you news from the many Austin-based investors whose wares were showcased at the event.

Thanks as well to Danny Hillis for being. . .awesome (and highly quotable).

Employee Engagement at Your Startup

Guest blogger Tim Wright is the principal of WrightResults, and blogs at CultureToEngage. Today he has some great information for us about the value and necessity of employee engagement in a startup.

Sometime between 1997 when it started and today, the Gallup Organization’s Q12 Survey made “employee engagement” one of the latest buzz phrases. In 2006, The Gallup Organization’s Q12 Survey had surveyed more than 4 million individuals. The baseline results:

  • 29% of employees are actively engaged in what they do,
  • 55% are not engaged, and
  • 16% are actively disengaged.

Those 29% engaged in their functions are more productive, generate greater revenue, and increase customer loyalty. When employees become engaged and positive results are achieved, issues like patient satisfaction and employee retention get resolved.

Gallup research shows that the overwhelming contribution to the organization’s success is produced by engaged employees and that actively disengaged employees actually reduce the performance of the organization in the aggregate. (2002, Michael Echols, PhD., Bellevue University)

Employee Engagement: A New Buzzword

What does that mean for a technology startup company?

Heck of a lot. If it’s your startup

  • You want to launch it successfully.
  • You want to attract investors.
  • You want to see it grow, either outlandishly or within measured reason.
  • You want to be proud and happy about what you’ve done.

The engagement of the people you hire — whether full-time or part-time, salaried or waged, employed or contracted — contributes directly to each of those “wants.”

Would you be happy if less than 1/3 of those people contribute actively to success? I doubt it.

Here’s the most significant fact: an employee’s relationship with his/her manager is the primary driver of her/his engagement.

Research proves the familiar statement – people join companies but people leave supervisors and managers. The manager stimulates and continues employee engagement. The uninspiring, disinterested, and/or ineffective manager contributes directly to the absence of engagement.

It is old news that results come from performance and performance comes from engagement. It is perhaps newer that managers are the engagement catalysts for their people.

If yours is a small startup, you may be the sole manager. If you’ve brought several to manage the workforce, you’ll want to insure (develop) common excellence among the managers regarding employee engagement.

The more expertise a manager has with the following, the more readily that manager contributes to employees’ engagement:

  • Trust-building techniques
  • Activities to generate true commitment
  • Spontaneous leadership skills and attributes
  • Communication and listening excellence
  • Coaching abilities
  •  Conflict (esp. Generation) preclusion

How much attention are you giving these areas that are critical to engagement by your entire employee base?

Tech Ranch Austin Launches

Tech Ranch LogoSome local Austin entrepreneurs are taking their incubation of local tech companies to the next level. Jonas Lamis and Kevin Koym have a rich history of starting and growing tech companies, and helping coach others to do the same. It’s formally launching today, and it’s named Tech Ranch Austin. The Tech Ranch team is currently working with startup companies Piryx, IPX, and OneSpot. In the past, they have incubated companies such as Crimson Services, MomSquawk, AuctionHawk, and Wealth Warrior in their unofficial incubator on Spicewood Springs Rd.

Tech Ranch currently provides seed stage startups with “office hours” for coaches and mentors. Some startup office space at incredibly affordable rates is also available. There are shared services at favorable monthly rates, and collaborative work spaces that work very well for a startup environment. A network of value-added service providers is also available to help escalate the speed at which startups can get out into the market.  Your favorite blog is also now part of the Tech Ranch ecosystem that is fostering innovation in Austin.

Jonas Lamis told us “There has never been a better time than now to start a company in Austin. I’m very excited to team up with Kevin Koym to launch the Tech Ranch incubator so that we can nurture a new wave of companies that are going to change the world.”

Tech Ranch will be be sponsoring the upcoming Austin Tech Happy Hour on December 4th at Molotov. It will be a great opportunity to network with other people from the startup and emerging technology community. Register today!

Mindbites Partners with Thinkwell

Two Austin companies have created a strategic alliance with each other today. Mindbites has launched a new education category, and Thinkwell will provide the content. Mindbites launched in March of this year, competing with some well-funded companies in the hot video instruction space. ThinkWell features an extensive library of more than 2500 professionally created video tutorials featuring top university lecturers.

If you’re not familiar with MindBites, they offer a variety of short video tutorials for iTunes style prices. If you’re a fan of Austin-based author Thom Singer, you can check out his video on the subject of how to give a last-minute toast or speech. Excerpted math help videos from Thinkwell’s College Algebra and Calculus courses, taught by Professor Edward Burger, will be available for purchase for $1.99. Once purchased, users can watch the videos repeatedly online and download versions to view on their laptop or mobile device.

“The MindBites Education category is a natural way for parents, homeschoolers and students to access high-quality instructional support quickly and cost efficiently,” says MindBites Founder and CEO Jason Reneau. “It also provides educational publishing companies with an additional channel through which they can make their instructional content available, and the more than 7 million teachers and tutors in the U.S. alone with an opportunity to easily publish and profit from their own instructional abilities.”

With many playeres in this space, we took at look at some traffic numbers from compete.com. You can see that Austin-based ExpertVillage.com (acquired by Demand Media) is the leader in the instructional video category.

But if you look at the bigger online how-to segment, about.com and ehow.com dominate web traffic.

It’s a big market out there, and it’s great to see MindBites continue to gain traction.

Ignite Your Innovation

Since announcing our participation as a network partner for Microsoft’s BizSpark program we’ve been signing up at least one startup a day into the program. I have received nothing but positive comments from entrepreneurs on how much they’re saving on software licenses with this program.

On Thursday Microsoft is coming to town (registration here) for an event to celebrate startups and kickoff this great program. Our friends at the Startup District are helping to put together the event, which will feature some new and emerging companies here in Austin. Here is a partial list of the companies that will be showing off their newest innovations:

  • Piryx
  • Minggl
  • Gendaigames
  • Gamewager
  • Qikcom
  • Notice Technologies
  • turn2live
  • Otherinbox
  • Ringlight

 Come on down to the Speakeasy for some food and drinks, but please make sure to register.

UT Commercialization Conference

Today we’re checking out Ready to Commercialize, a conference created by the University of Texas Office of Technology Commercialization. Many of us have pre-conceived notions about entrepreneurs being the guy in the garage trying to work on an idea that is going to revolutionize an industry. But we sometimes forget that right here in our own backyard in Austin, the University of Texas has an incredible number of faculty and graduate students creating new technologies in everything from software to clean energy. The purpose of the commercialization office is to bridge the gap between the academic research and market-ready products.

In most cases, a technology might be seen by a large corporation, and the technology may vastly improve an existing process or method. For example, maybe a quicker or cheaper way to check a blood sample for a specific chemical. The large corporation will license the technology, improve their existing process, and use the technology to reduce costs or create competitive advantage. This is probably the most common licensing scenario.

In a slim minority of cases, a technology coming out of a university is worthy of building an entire business around. This would be the case for Molecular Imprints, for example. Even though these are the minority, they are kind of the “home runs” and they tend to get more press and interest.

At the University of Texas, licensing revenues from such technologies has increased from under $4M in 2003 to $11.5M in the last fiscal year. The benefits of these licensing programs are that they generate funds for the university, they spawn startup companies in Texas, startup companies create new jobs in Texas. Based upon the types of companies that get started, the jobs created are at the high income levels.

Last year, ten startups were formed to commercialize technology from the University of Texas at Austin. Six of those are headquartered in Texas. Over the last five years the OTC has spun out 34 companies, 20 of which were in Texas.

When starting up a company, it’s common to think about and plan all the things you need to build and create. Yet licensing and commercialization is one way to acquire needed technology inexpensively, plus you can acquire it quickly, allowing much better time to market.

The agenda today includes a talk by noted innovator Danny Hillis and Stephen Baker (author of The Numerati).

BrandVoice Syndicates Reviews to Retailers

Austin-based Bazaarvoice announced a new concept today named BrandVoice. Most people are familiar with how Bazaarvoice enables online ratings and reviews for major brands (Dell, HP, Toshiba, Epson) and retailers (overstock.com, HomeDepot, Golfsmith). With BrandVoice, the company is now tying the two together.

For example you might go to the Costco website and see a review of an HP computer that was actually entered at the HP.com website by a consumer. For a new retail customer of Bazaarvoice, this has got to be huge as you can get lots of content “out of the box.” There have been some interesting developments that have come out of this (although you can find more details from Sam Decker on their blog).

First is that instant review content could increase conversion rates for retailers very quickly. In the example from Kingston, conversion rates on products that had syndicated reviews went up 92%. Secondly, there appears to be a “halo effect” where even products that didn’t have reviews saw conversions increase 35%. You can read the details for yourself, but if you’re an internet marketer, this is some pretty cool stuff.