On the Austin Bootstrap messaging boards, there was recently a discussion of free and “freemium” business models. Richard MacKinnon of LessNetworks had a very thoughtful response based on five years of running this type of business model. We asked Richard for permission to re-publish here. Thoughts on the Free Model In the early days of free WiFi (over 5 years ago!), we bent over backwards to give away hardware, labor, and services for free. This [...]