Small World Labs Hits 100 Customer Milestone

Small World Labs announced it has added more than 50 new customers in the last nine months, surpassing the 100 customer milestone. Growth was present not only in the pace of new customer agreements, but also in the scope and size of organizations selecting Small World Labs for their enterprise social networking software and expertise.

Established businesses and organizations are increasingly adopting social networking as it allows them to better understand, engage and serve their key constituents. Marquee customers choosing Small World Labs over the course of the last nine months included: Beliefnet/Fox Digital Media, American Academy of Pediatrics, American Cancer Society, Melcrum and Domino’s Pizza MATRACA.

“A key component of our success has been the growing number of organizations that see the value of facilitating deeper and more relevant conversations, whether those conversations are internal among employees, or between businesses and their customers and partners,” said Michael Wilson, CEO of Small World Labs. “These organizations illustrate some of the benefits social media delivers, such as greater operational efficiency and profitability. Social networks and online communities give our customers a competitive advantage. It is that prospect that continues to drive the adoption of social media by enterprise players.”

With all the venture money flowing into Enterprise 2.0 SaaS, this company is in a good position to get acquired in 2008.

Leadership Austin

Thom SingerThe tech community is under represented in each year’s Leadership Austin class. This is a great opportunity for leaders in the tech community, so please give it your fullest consideration. Here is some great information from Thom Singer. Thom is the director of business development for vcfo, and the author of four books on the power of business relationships. He is also a member of the 2008 Leadership Austin Essentials Class.

Leadership Austin is currently accepting applications for the 2009 Leadership Essentials Class. The purpose of this organization is to foster a non-partisan environment where people of diverse backgrounds and experience come together to learn about civic leadership, engage in meaningful dialogue about important public issues, and collaborate to make a difference in Central Texas. Founded in 1979, Leadership Austin assists leaders in the community to better understand ways to engage in serving the community and make our community a better place.

The program runs from September through May and involves a time commitment of nine full day meetings (two of which are overnight retreats) where class members interact with community leaders and learn about things that will effect the future of our region. Additionally the curriculum centers on developing leadership skills to help participants succeed in every aspect of life. Participation in Leadership Austin is an eye opening experience that can forever impact the individual and the community.

Over nearly three decades, more than 1,300 individuals have graduated from the Essential Class – people who now serve on the policy boards of many local and national organizations, foundations, chambers of commerce, and schools. These Alumni have created inventive, award-winning programs to address community needs, and today they continue their good work as powerful agents for change to make Central Texas better for all who live and work in our amazing city.

I have been honored to be part of the 2008 Leadership Austin Essentials Class. When I was first accepted to be part of the class I knew that it would be an interesting experience and a great chance to network with some other people who are involved in the Greater Austin area, but I had no idea what a phenomenal time I would have as part of this program. This is the best organization that I have ever been affiliated with and I encourage others to apply to be part of next years class. Leadership Austin seeks to have a class with people from many different industries, and those who work in the technology community should be represented! While time is a limited commodity in a start-up, you will never regret being part of Leadership Austin.

For more information please visit www.leadershipaustin.org.

Neverfail Grows 61%

Neverfail, software company that provides affordable continuous availability and disaster recovery solutions, today announced that the company grew by 61 percent during the company’s fiscal year ending March 31. Neverfail’s 2007/8 growth far exceeded market expectations for host-based storage replication, which IDC estimated at 25.4 percent growth over 2006. The overall storage replication market for 2007 was $2.66 billion worldwide with host-based replication accounting for 11.5 percent or $305 million, according to IDC1.

“The host-based replication market shows strong adoption in particular for deployments in mid-size businesses, departmental applications in larger enterprises and remote and branch office deployments. While the entire storage replication market shows strong projected growth rates with a 13.6% CAGR between 2006 and 2011, of note, the host-based replication segment is outpacing the overall market growth with a 21.8% CAGR over the next five year period,” said Laura DuBois, Program Director for Storage Software at IDC. “Neverfail is a company capitalizing on this opportunity with solid go-to-market execution, application integration and virtualization support.”

“After a little more than a year as Neverfail’s CEO, our growth has beat even the high expectations I had set and I couldn’t be more pleased,” said Peter Parker, Neverfail Group CEO. “It is notable that our fourth quarter growth was up by 93 percent over the same period last year – clearly, the changes we’ve made in the last year are bearing fruit. We remain committed to our vision of creating a world where business applications are continuously available.”

What's Up at itzbig?

We’ve received about a dozen emails from people asking us what is up at itzbig. I know it’s hard to believe, but Jim McGovern doesn’t invite us to the strategy sessions. If you’re in the know, feel free to leave a comment. Anonymous or otherwise.

Tangoe Has 750,000 Devices Under Management

Tangoe LogoTangoe announced that the company achieved a milestone of more than 750,000 mobile devices under management. Representing a dramatic acceleration in wireless-related new business, the industry-leading milestone was achieved in Q1 — a record-breaking quarter in which more than 50 percent of the company’s 33 direct and indirect closed sales engagements focused in part, or wholly, on enterprise wireless device management.

Recent industry analyst reports revealed that the growth rate of wireless expense management (WEM) is soon expected to double that of fixed enterprise communications. Capitalizing on this expected growth in WEM, Tangoe’s new business adoption rates reflect the company’s ability to remain ahead of industry trends by anticipating and responding to evolving market needs.

As a result of the dramatic growth of wireless mobile communications and data devices, organizations are increasingly faced with challenges to manage their mobile assets. In response, Tangoe unveiled its CommCare™ technology-enabled services offering for mobile communications in 2007. Designed to address the unique challenges of the mobile enterprise environment, CommCare’s mobile solution offerings span the complete range of functionality and services required to ensure optimal financial and process management.

Underscoring the growing need for adopting a lifecycle approach to enterprise-wide mobile management, Ralph Rodriguez, senior vice president of technology research at Aberdeen Group, introduced Aberdeen’s recent WEM benchmark report, “Execute on Wireless Expense Management to Drive ROI,” by saying: “Mobility deployments and their ongoing management require a holistic lifecycle approach to cost reduction. This is because mobile devices are distinct within the enterprise and are inherently un-tethered, giving them distinct obsolescence issues while being truly mission-critical to the end-user. Because of this, enterprises must look for every opportunity to drive down wireless costs. Best-in-Class organizations recognize the value of wireless spend visibility and are creating new ways of reducing the total cost of their mobility deployments.”

“Achieving this three-quarter of a million mobile device milestone is clearly an achievement we’re proud of. As we rapidly approach the one million device mark in the months ahead, we remain focused on delivering value to Tangoe’s expanding client base,” commented Tangoe president and CEO Al Subbloie. “By leveraging patented technologies and vast domain expertise, Tangoe’s mobility solution offerings have enabled clients to gain better understanding and control of their mobile communications infrastructure, and their associated costs.”

Spiceworks Launches Version 3.0

During a presentation today at Software 2008, an event showcasing the most innovative software companies at the Interop conference, Spiceworks announced the third generation of its free, ad-supported Spiceworks IT Desktop application, which is designed to meet the IT and network management needs of small and medium businesses. The 3.0 version includes a new user interface called Network Glide™, which lets IT professionals rapidly flip through their network inventory in a manner similar to popular consumer applications. In addition, Spiceworks added the ability to inventory SaaS services, extended the popular activity feeds to IT services to track changes, and added support for Microsoft Exchange and Active Directory.

“Spiceworks continues to combine the best aspects of consumer applications and powerful IT management software with the largest community of small business IT pros working together to help each other get their jobs done,” said KoKo Washington, I.T. Support Specialist, DATAprose, Inc. “It’s paying off by making it easier for small business IT managers like me to run our networks more smoothly.” The user interface in version 3.0 also allows users to launch and view additional network and systems management tools directly from within the Spiceworks interface.

Blog Readers Favor Firefox

Last week for the first time ever, the number of unique visitors using the Firefox browser was larger than the number of visitors using Internet Explorer. Browsing the web is no longer a strategic effort for Microsoft anyway, as the company’s stated #1 goal is to own paid search.

AV Earmarks $50M for Enterprise Social SaaS

Austin Ventures has set aside $50M for former Razorfish CEO Jeff Dachis to build an enterprise class social software as a service (SaaS) consulting and products business unit. This follows the same playbook as the earmarked funds for Elisabeth DeMarse who rolled up CreditCards.com, and Brian Sharples who rolled up the vacation home rental business with HomeAway.com. The price tag of $50M is kind of a red herring. The number really doesn’t matter, but you need to announce some sort of capital committment. HomeAway has over $160M of capital committed to that business. The reality is that Austin Ventures has the capability of committing as much capital to this new business as they want, it all depends upon the ROI.

AV committed capital to John Egeland to check out the online financial services market back in July 2006, and we can’t find anything related to the results of that effort. So this doesn’t always work out into a killer profitable company, like CreditCards.com and HomeAway which have been home runs for AV.

It’s getting some press today, including coverage from The Statesman, the New York Times Blog, and the Washington Post.

Between the press release and the media coverage, not a single person has written the words “Enterprise 2.0″ in relation to this deal. But isn’t that was social enterprise software is? We found this definition, “the use of freeform social software within companies.” We know of another Enterprise 2.0 company based in Austin, and they liberally use the Enterprise 2.0 term. The former BSG (and all their acquired companies) have re-branded under the name nGenera. They’ve raised over $73M to go after this market, and already have a run rate to see $75M in revenue for 2008 (larger after they close other acquisitions in 2008).

Perhaps one of these guys should gobble up Austin-based Small World Labs, which has just such a software platform.